FAQ
📦 Orders & Shipping
Q: How long does it take to ship my order?
A: All orders are processed and shipped within 1–3 business days (Monday–Friday). You’ll receive a tracking number once your order ships.
Q: Do you ship on weekends?
A: No, we do not ship on weekends or U.S. federal holidays. Orders placed during these times will be processed on the next business day.
Q: What shipping carriers do you use?
A: We ship via UPS and USPS. Delivery times vary by service:
- USPS First-Class: 3–5 business days
- USPS Priority Mail: 2–3 business days
- UPS Ground: 1–5 business days
Q: Do you ship internationally?
A: At this time, we only ship within the United States. We’re working on expanding our reach in the future.
🛒 Products & Availability
Q: What kind of products does Cura32 offer?
A: Cura32 offers curated personal care essentials, focusing on high-quality, hygienic, and wellness-enhancing tools such as UV toothbrush sanitizers, oral care accessories, and more.
💳 Payments & Returns
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, and Google Pay for fast and secure checkout.
Q: Do you accept returns?
A: We stand behind our products. If you're not satisfied, please contact us within 14 days of delivery to discuss a return or exchange. Items must be unused and in original packaging.
📬 Need More Help?
Q: How can I contact customer support?
A: You can reach us anytime at info@cura32.com or through our Contact Us page. We typically respond within 1 business day.